Privacy Policy Last updated: 24/02/2024
At Helix Vector AI, we are dedicated to safeguarding your Personal Data and ensuring your privacy.
This Privacy Policy has been designed to inform you about how we manage, collect, store, and utilize the information you provide in connection with the website (the “Website”).
We pledge to uphold the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
Our priority is to keep you well-informed, enabling you to make knowledgeable decisions about the use of your Personal Data on our Website or when engaging in trades with third-party platforms. To ensure this, we implement various strategies and methods aimed at providing you with pertinent information on how your Personal Data is processed, delivering this information accurately and in a timely manner.
Additionally, if we determine that you need to be provided with specific information, we will ensure it is delivered to you at the right time and place.
We are also eager to address any questions you may have and to offer any clarifications you require, within the limits of the law. For this purpose, feel free to reach out to us by sending an email to: support@
•To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among others, to make the Website available to you and
provide you with access to third-party trading platforms (the “Services”), to elevate your experience on the Website, enhance the Services (including the Website), safeguard Our rights and interests, execute business and administrative tasks supporting the delivery of Services to Website users, and/or to comply with any legal and/or regulatory obligations.
Moreover, We will process your Personal Data to better comprehend your unique needs and preferences.
• To dedicate substantial resources to uphold your rights concerning your Personal Data:
We commit considerable resources to empower you to exercise your rights as a data subject. You may contact Us at any time to review your Personal Data, request amendments, erasure, restriction of use for specific purposes or altogether, or transfer it to yourself or a third party. We will honor your requests in accordance with the law.
•To protect your Personal Data:
While We cannot guarantee absolute security for your Personal Data, We assure you that We employ and will continue to employ a broad range of strategies and measures aimed at ensuring the security of your Personal Data.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company gathers about individuals, the methods of collection, usage, sharing with third parties, security measures, processing, etc.
Within this Policy, “Personal Data” signifies any information related to an identified or identifiable individual. An identifiable individual is one who can be recognized, directly or in conjunction with additional information that We possess or can access.
In this Policy, the “processing” of Personal Data refers to any operation or series of operations carried out on Personal Data, such as collection, recording, organization, structuring,
storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.Our Services are designed for a broad audience and are not aimed at individuals under 18. We do not intentionally gather or request information from anyone under 18 or knowingly permit such individuals to access our Services. If we discover that a minor's information has been collected, we will act promptly to erase such information.
2. When Do We Gather Personal Data About You?
We gather Personal Data about you whenever you engage with the Services, use the service channels, and access the Website. Sometimes, you will actively provide us with the Personal Data, and other times, we will obtain the Personal Data by observing and analyzing your interaction with our Services and/or our service channels or receive your data from our third-party partners.
3. No Requirement To Provide Personal Data To The Company And Its Consequences
You are not required to provide us with any Personal Data about yourself. However, in certain situations, not providing such Personal Data may hinder us from delivering the Services to you, may restrict your use of the Website, and/or may cause the Services and the Website to malfunction.
4. What types of Personal Data do We collect? Personal Data We collect when you browse the Website:
This data includes online activity logs, traffic information (including, but not limited to, IP address, access time, access date, web and mobile pages visited, language preferences, software crash reports, and browser type used, information regarding the device you used. Some of this information may not personally identify you, and therefore may not constitute Personal Data.
Personal Data We receive from you: any Personal Data you voluntarily provide to us when interacting with a third-party trading platform through Helix Vector AI.
Personal Data You specifically provide for submission to third-party platforms for trading purposes: This includes your full name, phone number, and email address.
5. The Purposes for Processing Personal Data and Their Legal Basis
Helix Vector AI processes your Personal Data for one or more of the purposes described in this section, in accordance with the relevant legal basis.
Helix Vector AI will not process your Personal Data unless there is a legal basis for doing so. The legal bases under which Helix Vector AI may process your Personal Data include:
- You have consented to the processing of your Personal Data for one or more specific purposes. This applies when you provide your details via the Website, allowing us to submit them to a third-party trading platform.
- Processing is necessary for the legitimate interests pursued by Helix Vector AI or a third party. For instance, to enhance our Services or for legal claims defense or exercise.
- Processing is necessary to comply with a legal obligation to which Helix Vector AI is subject.
If you need further clarification on how processing your Personal Data aligns with the legitimate interests of Helix Vector AI or a third party, feel free to contact us via email at any time.
Below, we provide an overview of the reasons we may process your Personal Data and the legal grounds supporting these actions:
| Objective | Legal Justification | |
| 1 |
Facilitating the sharing of your information with third parties upon your request to engage in digital trading activities. We might gather your Personal Data to share it with third parties, but only if you have expressly requested this action. |
You have provided consent for your Personal Data to be processed for one or more specific purposes. |
| 2 |
Addressing your inquiries, requests, and/or concerns The processing of your Personal Data is essential to respond to any questions you might have about using our Services. |
The processing is necessary to serve the legitimate interests pursued by the Company or a third party. |
| 3 |
To adhere to any legal responsibilities or court or administrative directives We handle your Personal Data to fulfill our legal responsibilities. |
Processing is necessary to comply with a legal requirement applicable to the Company. |
| 4 |
To enhance Our Services We might utilize your Personal Data to refine Our Services. This processing will involve, among other things, any crash logs or malfunction reports related to Services. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 5 |
To deter fraud and misuse of Our Services |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 6 |
To execute and sustain various activities supporting the delivery of Our Services Such activities encompass back-office operations, business growth initiatives, strategic planning, governance structures, etc. |
Processing is essential to fulfill the legitimate interests pursued by the Company or by a third party. |
| 7 |
To conduct comprehensive analysis, including statistical evaluations We employ a variety of analytical techniques (including statistical methods) to inform our decisions on numerous matters. |
Processing is essential to fulfill the legitimate interests pursued by the Company or by a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may process Personal Data concerning you to protect Our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is essential to fulfill the legitimate interests pursued by the Company or by a third party. |
6. Transfer Of Personal Data To Third Parties
Helix Vector AI may also disclose your Personal Data to third parties who provide us with services such as storage and hosting, IP address data, user experience analysis, research, and various analytical, technical, and diagnostic services.
Furthermore, should you request that we submit specific Personal Data about you to third-party trading platforms, we will share the data you provide for that purpose with those third parties. Their handling of your Personal Data will be governed by their own privacy policies. We might share your Personal Data with several third-party trading platforms.
Helix Vector AI may also share your Personal Data with related entities and business partners that supply resources, allowing us to enhance and elevate the quality of services and products we offer to our users.
Helix Vector AI may share your Personal Data with government, local, official, and regulatory authorities, particularly if such disclosure is necessary to protect our interests, rights, and assets, as well as those of third parties, including in the initiation, exercise, or defense of legal claims.
Additionally, we may disclose your Personal Data to prospective buyers, investors, or lenders to Helix Vector AI and/or any company within our group. This also applies in the event of any similar transaction, including the sale of assets of Helix Vector AI and/or any company within our group, and/or in connection with any merger, reorganization, consolidation, or bankruptcy of Helix Vector AI and/or any company within our group.
7. Cookies and Third-Party Services
We may utilize certain third-party services, such as analytics firms or companies delivering advertisements on our website. These services may also use cookies or other technologies, which are governed by their respective policies.
A cookie, which is a small text file, is placed on the device through which you visit or access the website. These cookies allow us to gather information about you and your behavior in order to
enhance your user experience, recall your preferences and settings, and tailor products and services that may captivate your interest. Cookies can also be instrumental in gathering statistics and conducting analytics.Among the cookies we might employ are session cookies, which are temporarily downloaded to your device and remain active until you close your web browser. Additionally, there are persistent cookies that stay on your device even after you finish browsing the Website, aiding the Website in recognizing you as a returning visitor.
Types of cookies:
We classify the cookies we use based on their functionality, as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are crucial for enabling navigation on the Website and accessing features you have requested. They ensure you receive our content, products, and services that you have asked for. These cookies are vital for helping your device download or stream information, allowing you to explore the Website, utilize its features, and revisit pages you previously accessed. |
These cookies gather Personal Data about you, such as your user name and last login date, and recognize you as logged into the Website. These cookies are automatically removed once you shut down your web browser (session cookies). |
| Functionality Cookies | These cookies enable us to identify you when you revisit the Website, allowing us to remember your selections and preferences. | These cookies remain active even after you close your browser and persist until their designated expiration. |
| Performance Cookies | These cookies are employed to compile aggregate data regarding the Website's performance and to test and enhance it, ensuring an improved user experience. Additionally, they enable us to conduct analytical tasks on the Website. |
These cookies gather anonymous data that is not linked to any identified or identifiable individual. The duration of these cookies varies; some are deleted when you exit your browser, while others remain indefinitely. |
Blocking and Removal of Cookies
You can modify your browser settings to block and remove some or all cookies. Below are links with instructions on how to manage cookies for several popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Kindly be aware that disabling these may result in some or all features and functionalities of the Website not operating as intended.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT ACCOMMODATE DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Helix Vector AI will retain your Personal Data for the necessary duration to achieve the processing purposes outlined in this Policy, or for an extended period as required by applicable laws, regulations, policies, and orders.
Your information will be shared with third-party trading platforms for a period of 12 months, and with your consent, this may be extended for an additional 12 months.
To ensure that Personal Data is not kept longer than necessary, we conduct regular reviews to determine if any data can be securely erased.
9. Transfers of Personal Data To Other Countries Or International Organizations
Your Personal Data may be transferred to other countries or international organizations. In these cases, Helix Vector AI will implement necessary safeguards to protect your Personal Data and ensure enforceable data subject rights and effective legal remedies are available.
If you are a resident of the EEA (European Economic Area), please note that these safeguards and protections will apply if any of the following conditions are met:
- The transfer is directed to a third country or an international organization that the EU Commission has deemed to provide a satisfactory level of protection for the Personal Data transferred, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is based on a legally binding and enforceable instrument between public authorities or bodies as outlined in Article 46(2)(a) of the GDPR; or
- The transfer adheres to the standard data protection clauses adopted by the EU Commission as per Article 46(2)(c) of the GDPR. The clauses approved by the EU Commission can be reviewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You are welcome to request detailed information regarding the safeguards employed by Helix Vector AI to protect your Personal Data transferred to a third country or an international organization by sending an email to the following address: support@
10. Protection Of Personal Data About You
We apply appropriate technical and organizational measures to ensure a suitable level of security for Personal Data, considering the risks associated with processing, particularly from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for excellence, Helix Vector AI cannot guarantee error-free performance regarding the privacy of your Personal Data, and we disclaim liability for any indirect, incidental, consequential, or punitive damages relating to the use or release of your Personal Data, including but not limited to, disclosure of Personal Data due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
Due to legal or other obligations beyond our control, we may be required to transfer your Personal Data to third parties.such as public authorities. In these cases, we have limited control over the degree of protection provided to your Personal Data by these third parties.
Transmitting Personal Data over the internet cannot be completely secured. Therefore, Helix Vector AI cannot guarantee the protection of your Personal Data when it is transferred via the internet to us.
11. Links To Websites of Third Parties
Our Website may include links to third-party websites and/or applications. Helix Vector AI does not manage these websites and applications, nor the collection and/or processing of your Personal Data by these websites and applications. We are not accountable for these websites and applications, nor for their privacy and data protection policies and practices. This Policy does not apply to any activities conducted through such websites and/or applications.
When you access such third-party websites and/or applications, we advise you to thoroughly review their privacy policies before using these websites and/or applications and before sharing any Personal Data with them.
13. Your Rights in Respect Of The Personal Data About You
In general, you have the right to request confirmation from us about whether we are collecting Personal Data about you, to request access to this data, to correct it if necessary, and to delete any Personal Data that is no longer needed by us. You may also limit your consent to certain processing of your Personal Information.
If you are an EEA resident, please read this section below:
You have the following rights concerning your Personal Data. To exercise these rights, you can send a request to the following email address:
Right of access
You are entitled to receive confirmation from Helix Vector AI regarding whether or not your Personal Data is being processed, and, if so, to access the Personal Data and the following information.information: (1) the purposes for which the data is processed; (2) the types of Personal Data involved; (3) the individuals or entities that may receive or have received the Personal Data, especially those in non-EEA countries or international bodies; (4) if feasible, the anticipated duration for which the Personal Data will be stored, or if not feasible, the criteria to determine that duration; (5) the right to ask Helix Vector AI for correction or deletion of Personal Data or to limit its processing, or to oppose such processing; (6) the right to file a complaint with a regulatory body; (7) if the Personal Data is not collected from you, any available information about its origin; (8) the presence of profiling; and (9) if Personal Data is transferred to a country outside the EEA or to an international organization, the measures taken to safeguard the transfer.
Helix Vector AI will provide a copy of the Personal Data being processed and may impose a reasonable fee for additional copies requested. If you request electronically, and unless you specify otherwise, the information will be provided in a commonly used electronic format.
The right to receive a copy of the Personal Data should not infringe upon the rights and freedoms of others. Thus, if the request compromises the rights and freedoms of others, Helix Vector AI may either deny your request or limit the response.
Right to rectification
You are entitled to request Helix Vector AI to correct any inaccuracies in your Personal Data. Considering the processing purposes, you have the right to have incomplete Personal Data completed, potentially by providing an additional statement.
Right to erasure
the following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent, and there is no other legal basis for the processing; (c) you object at any time, based on your specific situation, to the processing of your Personal Data grounded on the legitimate interests pursued by Helix Vector AI or a third party, and no overriding legitimate grounds exist; (d) you object to your Personal Data being processed for direct marketing purposes; (e) thePersonal Data has been processed unlawfully; or (f) the Personal Data about you needs to be erased to comply with a legal obligation under European Union or Member State law that the Company is bound by.
This right does not apply if processing is necessary (a) for compliance with a legal obligation requiring processing under European Union or Member State law that the Company is subject to; or (b) for the establishment, exercise, or defense of legal claims.
Right of Restriction of Processing
You are entitled to request the Company to restrict the processing of Personal Data about you if one of the following conditions is met: (a) you dispute the accuracy of the Personal Data, allowing the Company time to verify it; (b) processing is unlawful, and you object to erasure, opting instead for restriction; (c) the Company no longer requires the Personal Data for processing, but you need it for legal claims; (d) if processing is necessary for the legitimate interests pursued by the Company or a third party, unless compelling legitimate grounds for processing are demonstrated that override your interests, rights, and freedoms or for legal claims; or (e) if the Personal Data about you is processed for direct marketing purposes, including profiling, related to such direct marketing.
If processing of Personal Data about you has been restricted upon your request, such Personal Data will only be processed with your consent or for legal claims or for the protection of the rights of another person or for significant public interest reasons of the European Union or a Member State, except for storage.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. Additionally, you can transfer that data to another entity if the processing is based on your consent or a contract you are part of, and if the processing is automated.
When exercising your right to data portability, you can request that your Personal Data be transferred directly from the Company to another organization, as long as it's technically feasible. This right does not interfere with either your or the Company's rights regarding data erasure. Additionally, the exercise of this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You can revoke your consent for us to process your Personal Data at any time. This revocation will not affect the legality of any processing performed before your withdrawal.
Right to Object
You are entitled to object to the processing of your Personal Data at any point, particularly if it pertains to your specific situation, and when the processing is based on the legitimate interests of the Company or a third party. This includes any profiling linked to these interests. If you object, we will cease processing your Personal Data unless we can prove compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals concerning the processing of Personal Data within the European Union.
Your rights regarding Personal Data as described in this section 13 may be restricted by European Union or Member State law applicable to the Company.
We will provide you with the information requested according to your rights outlined in this section 13 without undue delay and, in any event, within one month of receiving the request. This period may be extended by an additional two months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 shall be provided free of charge, unless otherwise specified in this section 13. Where requests are manifestlyif deemed unfounded or overly repetitive, we may choose to (a) impose a reasonable fee, considering the administrative efforts required to provide the information, communication, or action requested; or (b) decline to fulfill the request.
Helix Vector AI might ask for additional information to verify your identity in order to process your request as per your rights detailed in this section 13, especially if there are reasonable doubts about the identity of the individual making the request.
12. Changes To This Policy
We may revise the terms of this Policy periodically. Upon making any changes, we will update you by posting the revised Policy on the Website. Additionally, when significant changes are made, we will endeavor to notify you through communication channels we deem effective and by placing a notice on the Website. Unless specified otherwise, all changes will take effect once the updated Policy is published on our Website.